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    Shipping & Returns

    Company: EK Global Group LTD
    Registered Office: 71-75, Shelton Street, London, WC2H 9JQ
    Email: info@ekglobalshop.com

    1. OVERVIEW

    This website is operated by EK Global Group LTD. Throughout the site, the terms "we", "us" and "our" refer to EK Global Group LTD. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including any policies referenced herein.

    These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please read these Terms carefully before accessing or using our website. If you do not agree, you may not use any part of the service.

    We reserve the right to update or change these Terms at any time. Continued use of the site constitutes acceptance of those changes.

    2. ONLINE STORE TERMS

    By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

    You may not use our products for any illegal or unauthorized purpose. A violation of any term will result in immediate termination of your service.

    3. GENERAL CONDITIONS

    We reserve the right to refuse service to anyone at any time for any reason. Your content (excluding payment info) may be transferred unencrypted across various networks. Credit card data is always encrypted.

    You agree not to copy, reproduce, resell or exploit any part of the Service without express written permission.

    4. ACCURACY OF INFORMATION

    We are not responsible if information on this site is not accurate, complete, or current. The content is provided for general information and should not be relied upon as the sole basis for decision-making.

    We reserve the right to modify the content at any time.

    5. CHANGES TO SERVICE & PRICES

    Product prices are subject to change without notice. We may modify or discontinue the Service at any time without notice.

    We are not liable for any modification, price change, suspension or discontinuance of the Service.

    6. PRODUCTS OR SERVICES

    Some products may be available exclusively online and have limited quantities. Returns and exchanges are subject to our Return Policy.

    We aim to display products as accurately as possible but cannot guarantee exact accuracy on all screens.

    We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction.

    7. BILLING & ACCOUNT INFORMATION

    We may refuse or cancel any order placed with us. In our sole discretion, we may limit or cancel quantities per person or household.

    You agree to provide current, accurate, and complete purchase and account information and to promptly update it so we can complete your transactions and contact you as needed.

    8. THIRD-PARTY TOOLS & LINKS

    We may provide access to third-party tools "as is" without warranties. Use of such tools is at your own risk.

    Certain content or services available may include materials from third parties. We are not responsible for any harm related to transactions with third-party websites.

    9. USER COMMENTS & FEEDBACK

    If you send us feedback, suggestions, or submissions, you agree that we may, at any time and without restriction, edit, copy, publish, or use them.

    We have no obligation to keep such submissions confidential, pay compensation, or respond.

    10. PERSONAL INFORMATION

    Your submission of personal information is governed by our Privacy Policy .

    11. ERRORS, INACCURACIES & OMISSIONS

    Occasionally there may be information on our site that contains errors or omissions. We reserve the right to correct any such information and to cancel orders if necessary.

    12. PROHIBITED USES

    You are prohibited from using the site or its content for:

    • unlawful purposes;

    • infringing on intellectual property rights;

    • submitting false or misleading info;

    • uploading malicious code;

    • collecting personal data;

    • spam, phishing, or other harmful activity.

    We may terminate your use of the site for violating any of these prohibitions.

    13. DISCLAIMER OF WARRANTIES & LIABILITY

    We do not guarantee uninterrupted, error-free service. You agree that use of our service is at your sole risk.

    To the fullest extent permitted by law, EK Global Group LTD shall not be liable for any damages arising from your use of the Service, including but not limited to lost profits, data, or other intangible losses.

    14. COMPENSATION

    You agree to indemnify and hold harmless EK Global Group LTD from any claim or demand arising from your breach of these Terms or violation of law.

    15. SEVERABILITY

    If any part of these Terms is determined to be unlawful or unenforceable, it shall not affect the validity of the remaining provisions.

    16. TERMINATION

    These Terms remain in effect unless terminated by you or us. We may terminate your access at any time for violating the Terms.

    17. FULL AGREEMENT

    These Terms, and any policies or rules posted on our site, constitute the entire agreement between you and EK Global Group LTD.

    18. GOVERNING LAW

    These Terms shall be governed by and constructed in accordance with the laws of England and Wales.

    19. CONTACT INFORMATION

    Questions about the Terms should be sent to us at:
    📧 info@ekglobalshop.com
    📍 EK Global Group LTD, 71-75, Shelton Street, London, WC2H 9JQ , UK